FULLY SUPPORTED CYCLING CHALLENGES

In booking to take part in one of our events, you are entering into a contract with Donna & Derek Hambleton, trading as Bike Alive. Our address is on the contact page. Prices are per person, based on two people sharing a twin room. Single rooms may be available, plase ask for more details. The single supplement is €25 per night. In order to enter an event, you need to complete our entry form and email it back to us. Once we receive it, we will confirm your booking by email and request your deposit. Once we have received your deposit, a binding agreement exists between us. All our events require a minimum number of participants to make them financially viable, usually four people. If we don't have sufficient interest and we don't achieve this minimum, we reserve the right to cancel the event. In this case we will refund any money paid to date and this will be the sum total of our liability to you. If you prefer, we may be able to offer you an alternative event in lieu of a refund. All these events are physically demanding and we ask you to confirm that you are fit to participate before you make a booking. We strongly advise you to consult your doctor to ensure that there is no medical condition that precludes you from taking part. You MUST take out adequate travel insurance for a holiday of this nature, taking care to ensure that your policy includes non-competitive cycling. We need to see proof of your insurance before you arrive. If you fail to provide us with proof of insurance, we will assume you are cancelling your booking and our cancellation terms will apply.A deposit of 20% is payable upon booking. We prefer to receive this in Euros if possible, paid straight to our Euro account, but we are happy to discuss other arrangements on request. Prices are quoted in Euros and are fixed. We can provide an approximate price in other currencies on request, but final price will then depend on the exchange rate at the time we receive the outstanding balance.Balance of any monies outstanding is required ten weeks before departure. Your money will be kept in a separate account where it will always be available in the event that we need to return it to you. In the EXTREMELY UNLIKELY event that we need to cancel the holiday, we will notify you by email and we guarantee that any money paid by you will be returned in full. In accepting our terms and conditions, you agree that this refund will be the sum total of our liability and that we will have fulfilled our obligations to you in full. Should you cancel your booking, you must notify us by email and ensure that you receive our confirmation. The date that we receive your email cancellation will dictate the amount of money we can refund. Good travel insurance should cover you for any financial loss sustained in the event you need to cancel for any reason. If you notify us:
  - more than 70 days before departure, we will retain your deposit.
  - between 69 days and 15 days before departure, we will retain 50% of the price.
  - less than 14 days before departure, we will retain 100% of the price.Cycling is a risk sport and we will take every possible precaution to ensure your safety during this event, but we cannot be held responsible for accidents and incidents beyond our control. We strongly recommend that you wear a cycle helmet at all times and in Spain, it is actually illegal not to wear one. We make every effort to ensure that your property is safe at all times, but we cannot be held responsible for any loss or damage. Again, good travel insurance should protect you.We know that sometimes circumstances change and we will do our best to accommodate any changes that you need to make within reason.  All the information we have published on the site is correct, to the best of our knowledge and belief, at the date of publication. However, it may be necessary to make changes to the events from time to time (e.g. routes may change due to weather or road conditions; hotels may change due to availability, etc.) and we reserve the right to do so without prior notice.This contract is governed by English law.

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